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Bilingual Patient Services Liaison

About Us

We are a bilingual outpatient rehabilitation clinic that offers Occupational, Physical, Speech, and Feeding therapy services to children in the OKC Metro. Our mission is to ensure that Latino children have access to the same quality of therapy services as any other child. We are located in the heart of the Latino community in Southwest OKC.

Job Description

We are looking for a bilingual patient services liaison to join our front office team. Our front office team serves as our first point of contact for our incoming patients and guests. 

Job Responsibilities

  • Greet our incoming patients, families, and guests
  • Provide translation services as needed for therapy and evaluation
  • Answer incoming phone calls 
  • Guide parents through intake/initial visit paperwork process
  • Check-in patients upon arrival in a tiemly and prompt manner
  • Assist in scheduling (scheduling appointments, canceling appointments, etc).
  • Call on doctors and other agencies for documentation needed for continued therapy services
  • Light housekeeping to maintain cleanliness of clinic/waiting area

Requirements

  • Fluent in Spanish and English (experience with medical Spanish preferred)
  • High School Diploma or equivalent
  • Must have good communication and interactive skills to work with patients, physicians, and peers.
  • Ability to multitask successfully and excellent organizational skills.
  • Must have the ability to work with computers and quickly acquire an understanding of changes in processes.
  • Must be available to work M-F 8:45 AM-6:15 PM with shift variation.

Benefits

  • Health, vision, dental insurance available
  • 401K matching after 1 year of employment
  • PTO available after 1 year of employment

Compensation

  • $13-$15/hour based on experience
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