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Customer Account Manager (English Speaking)

Who We Are

Throughout the United States, Latino children with developmental delays are diagnosed over two and a half years later than children from English speaking homes. These children fall further behind in school and life and often never catch up to their peers. At Therapitas our mission is to ensure that Latino children have the same access to therapy as any other child. 

With three clinic locations and a central office, we serve hundreds of the most underserved children in our state. We know that great organizations are built by placing amazing leaders at every level of the organization. We are looking for our next great leader to fill the position of Customer Account Manager. 

The Position

Customer Account Managers are what keeps our clinical teams running smoothly. Our therapists pour their heart and soul into taking care of our patients. As Customer Account Managers, we want every bit of their energy to be spent treating our families and not being weighed down with account management and administrative tasks. We support our therapists so our therapists can better serve our patients. Responsibilities include:

  • Prior authorizations
  • Referrals
  • Billing
  • Accounts Payable/ Receivable 
  • General administrative responsibilities
  • Fielding questions from the clinical team
  • Troubleshooting problem files
  • Maintaining relationships with other clinics, providers, and medical agencies 

Candidates must show a high attention to detail and be comfortable learning new computer programs. Medical office experience is a plus but not necessary. 

Compensation and Benefits

$16-18/hr hour depending on experience
Health, Dental, Vision, Life, PTO  

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