Bilingual (Spanish-English) Patient Services Coordinator
Tulsa, OK
Full Time
Entry Level
About Us
We are a bilingual outpatient rehabilitation clinic that offers Occupational, Physical, Speech, and Feeding therapy services to children in Tulsa. Our mission is to ensure that Spanish-speaking children have access to the same quality of therapy services as any other child.
Job Description
We are looking for a bilingual patient services coordinator to join our front desk team. The ideal candidate is a friendly, outgoing individual with extensive computer experience, excellent communication skills, and a critical thinker that enjoys finding ways to maximize efficiency in day-to-day operations.
Job Responsibilities
- Greet our incoming patients, families, and guests
- Provide translation services as needed for therapy and evaluation
- Answer incoming phone calls
- Guide parents through intake/initial visit paperwork process
- Check-in patients upon arrival in a timely and prompt manner
- Assist in scheduling (scheduling appointments, canceling appointments, etc).
- Call on doctors and other agencies for documentation needed for continued therapy services
- Light housekeeping to maintain cleanliness of clinic/waiting are
- Assist therapists/clinical director in their day to day activities as needed
- Ensure the timely completion of patient intakes and evaluation scheduling
Requirements
- Fluency in Spanish and English (experience with medical Spanish preferred)
- High School Diploma or equivalent
- Excellent verbal and written communication skills in both English and Spanish to work with patients, physicians, and peers.
- Ability to multitask successfully and excellent organizational skills.
- Extensive computer experience and quickly acquire an understanding of changes in processes.
- Must be available to work M-F 8:00 AM-6:15 PM with shift variation.
Benefits
- Health, vision, dental insurance available
- 401K matching after 1 year of employment
- PTO (10 days) available after 90 days
- 8 paid holidays
Compensation
- $14.00 - $16.00/hour depending on experience
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